The second-hand marketplace Users Voice Frustration Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update to its shipping options due to shopper criticism.
